The carrier might have more information about the location of your order, or even a photo of where it has been left. Amazon says package was delivered, but it’s not here. Get on the phone as soon as 8:01 happens and get your free month! A week ago I placed a pretty massive order on Amazon for Christmas. – No matter what the reason, it really is frustrating when you figure out that UPS says delivered but no package amazon that is delivered. In cases where a package says delivered but hasn’t reached the customer, more often than not, the item has been delivered to the neighboring house. Not all addresses get deliveries directly to their doors. Why contact the carrier? A customer just sent me a message through amazon that they haven’t received their package. Still on the truck out for delivery! Most of the time, making a call to the delivery man will solve your problem. Until this week, that's always been at a reasonable hour - maybe up to 7 pm, but no later - tonight, they turned up at 9.15 - at which point I was in the middle of complaining to their online chat people who were assuring me delivery would be before 10 pm. This is just to confirm that your tracking is 100% up-to-date and that it definitely says that the package has been delivered, not that it is in transit or out for delivery but that it has actually been delivered and isn’t physically there just yet. When I tracked it, using the tracking number issued from USPS, it comes up as having been delivered yesterday, April 3, at 4:31 to the customer’s “parcel locker.” It means it's late and you're entitled, in the terms and conditions of Amazon Prime, of a month of free Prime. Most items have arrived already and have been fine. Amazon says package was delivered, but it’s not here. Not looking good Amazon. Though Amazon Prime members used to receive a free month of Prime for a late Amazon delivery, the policy has changed. If you genuinely don't have the stuff then go down the chargeback route. 2. I have said this before on here and I mean no offense, if you are trying the old delivered not received con just call a halt because they are satisfied with the proof they have that you are now in possession of the order. Occasionally though, the tracking may show as "delivered" when you don't have your package. Ask him about the whereabouts of your package, and if he has delivered it, to whom. When UPS Says Delivered But No Package Amazon, What Should You Do? If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. Posted by 1 day ago. Although this matter is unlikely to happen, get yourself prepared about things to do when the delivery is confirmed, yet you get nothing will help you in many ways to stay in control. We’re new to amazon selling. Ordered Friday, dispatched Saturday, not here Sunday (They have delivered many times on a Sunday), Not here Monday with 48 minutes remaining until 8pm. ... help Reddit App Reddit coins Reddit premium Reddit gifts. Close. Also, check with everyone at your address, as another person there may have received or … Talk to your neighbors. I really don't know whether I'm being unreasonable here - but as an Amazon Prime user I get next day delivery. Down the chargeback route already and have been fine and get your free month call to the delivery man solve! 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