The BraBaby protects delicates, while the Whirlpool laundry systems take the stress out of sorting by doing it for you. The laundry department has been seeing various changes over the years. Other Hot Trends in Global Hospitality and Hotel Industry . For instance, after you wear an athletic performance shirt to a soccer game, your machine will be able to detect the type of fabric and the fact that it was soiled with sweat and dirt and wash it accordingly. Joel Hommes, director, business development for laundry company Wash Cycle Laundry, said his company took off after picking up business from a Philadelphia hotel looking to outsource operations as their on-property facilities aged. On the down side, a study of 900 Las Vegas housekeepers revealed roughly half of them suffered severe neck and back pain from using heavy vacuum cleaners and pushing loaded carts (some can weigh up to 500 lbs), as well as repetitive-motion injuries from lifting bulky mattresses, making beds that are too close to walls and stretching and stooping while cleaning. By making the choice to switch out your commercial laundry equipment for a low-water wash system like Hydrofinity, you can save water, energy, and limit chemical costs all at the same time. Like we said, time is money, and all of these time savings will add up to you having more money to grow your business. We’re also able to use cooler water as opposed to hot.” In 2012 — in response to research that revealed customer confidence in the cleanliness of mid-range hotels was flagging — Best Western rolled out its “I Care” program, which adopted the advanced-cleaning technologies used in hospitals. The laundry room, along with the kitchen, is one of the most resource demanding areas in your hotel, as it consumes high amounts of water, electricity, time and effort on a daily basis. Topics: LAUNDRY WHO DO THE LAUNDRY? “The housekeeper will always verify the guest’s name with the front desk,” says Ghostkeeper. Considered to be among the fastest-growing laundry trends, the move toward this type of technology allows operators to manage operations remotely and across multiple sites. Learn how your comment data is processed. That's the kind of competition that drives the entire industry to improve. Commercial Laundry, ©2019 Hydrofinity. This is currently an emerging hotel technology trends which is known as keyless entry. Some companies are already using a tagging process that connects to the cloud and keeps track of the status of each item as it’s being washed. Stay up-to-date with hotel industry trends. “In fact, we have developed an ROI tool that will help a property owner calculate these costs. “They see that we’re doing it to protect them.”. They’ve also provided training to ensure proper lifting habits, as well as prioritized heavier work for the start of the shift rather than the end, when injury risk is higher. by David W. Heath | May 18, 2016 2:10pm. “For starters, minimalist design, personalization and smaller spaces are driving changes in inventory requirements, [such as] smaller and more discreet supply carts, increased demand for single-serve coffee brewers…[and] the reduction and sometimes elimination of bathtubs, which are being replaced by showers.” Nelson says that, while rooms are becoming more minimalist, common areas, such as lobbies, are expanding, not only to provide a social space for guests — particularly millennials — but to allow for an increased number amenities, such as fitness/wellness facilities, self-service food options and charging stations. With a solid understanding of these 100 hotel trends, we’re prepared to play a successful part in the future of travel. “It’s certainly important for our group of hotels to use green products,” says Tyson Ghostkeeper, director of Operations for Mouallem Management Group, which operates five Best Western hotels in Alberta. Most housekeepers work alone, leaving them vulnerable to threats from unsavoury guests and intruders. 6 Trends Driving Innovation In The Hotel Industry. 12. Soon enough, the old knob and dial combo we’re used to seeing on machines will fade away, replaced entirely by screens. Get a head start and begin to implement some of these trends at your hotel today. The laundry industry is finding new ways to reduce the number of resources needed per load of laundry, specifically those that can be detrimental to both the linens and the environment, like the chemicals in detergent. You have entered an incorrect email address! Also, Read: 8 Latest Hotel Management Software Trends to Watch in 2018. The Internet of Things (or IoT), simplifies the process. Many laundry attendants work in the hospitality industry at hotels Switching your temperature setting from hot to warm can cut energy use in half. Modern laundry interiors. Ghostkeeper says Best Western protocol is to position carts across room doors, whereas Hilton’s housekeepers pull the carts right into the room with them. But hotels are designed for the comfort of the guests, not the workers. sewage) generated by guests and back of the house operations. “Not being proactive [in pest prevention] can cost a property tens of thousands of dollars, not including legal fees,” says Roger Doyon, senior vice-president and general manager of CleanBrands, which manufactures and supplies bug-bucking encasements for mattresses, box springs, pillows and sofa beds to Marriott and Wyndham hotel properties. With this in mind, let’s take a look at the technologies and emerging trends positioned for wide-spread adoption as we head into 2020, and those which promise to further transform the hotel experience for everyone involved. A few plastic chairs and old magazines don’t cut it anymore. Unless you’re dealing with oily stains, washing in cold water will generally do a good job of cleaning. New initiatives arise exponentially. Most of this activity relies directly or indirectly on technology, making IT more important to hotel operations and the guest experience than ever before. One of the major trends in the laundry industry is transforming the often crowded, impersonal, and dimly lighted laundromat into a stylish and comfortable facility with an array of features that improve the customer experience. Trends in hotel amenities are having a direct impact on laundry services, says Utahara. In the near future, our clothes and linens will have tags that not only contain what type of fabric they’re made of but will also include where and how the garment is worn and/or used. Technical Potential for Ozone in Hospitality On-Premise Laundry Operations in PG&E’s Service Area There are approximately 2,136 hotel properties possessing about 179,000 guest rooms in PG&E’s service area.1 Due to the size of PG&E’s service area and the large number of hotel and motel rooms it contains, there is a significant opportunity for ozone in hospitality OPL operations. “They also close the door behind them and dead bolt it,” says Collinge, “and hang a sign noting that housekeeping is in the room. One of the greatest things about recent updates in laundry technology is that nearly everything can be measured. “I wouldn’t want housekeeping to engage with [troublesome guests],” says Collinge. water generated from domestic activities) and blackwater (i.e. Behind the comforts, perks and amenities of any hotel lies a well-oiled machine that keeps sheets crisp and clean, bathrooms sparkling, rooms functional, staff safe and the property secure. Building on its existing product portfolio, Ecolab also recently launched Aquanomic 2.0, which, according to the company, delivers results using low temperatures. “All our housekeepers are equipped with ultra-violet wands that sterilize high-touch points, such as the TV remote, door handles, light switches, telephones and toilet seats,” says Ghostkeeper. So we're here to share ten of the top communication technology trends in hospitality today. While global hotel data suggest that hospitality trends vary from region to region, here are blazing hot topics that will define the industry itself for quite some time. Individual companies are also striving for sustainability. Convenience and automation go hand in hand, so the rise of AI-powered platforms and services comes as no surprise. Smart technology also provides data reports and analysis, making it easier to target and eliminate causes of inefficiency. A guest can use his/her phone to swipe across the keyless pad which must include the required mobile app to unlock the room. Hotels consume water on a domestic basis (bathrooms, F&B, laundry), as well as ‘process' water for facility operations (HVAC, irrigation, cleaning and maintenance). “Sustainability and environmental stewardship are core values of Ecolab and our solutions,” explains Deanne Middleton, Ecolab’s senior Marketing Communications manager. Another trend in the hospitality industry that is ruling the roost is the use of mobiles to lock/unlock rooms! LAUNDRY SOLUTIONS From robotics to retailing to experience economy – these are all trends that are shaping the hotel and gastro industry in 2019. Save my name, email, and website in this browser for the next time I comment. It’s [revisited] on a case-by-case basis.”, Fortunately, most guests are able to recognize such measures are for their own safety. Innovation drives industries forward, and commercial laundry is no exception. BY DESIGN Nearly waterless machines, like Hydrofinity’s commercial laundry systems, also change the detergent game, by changing the amount of water and detergent needed in each cycle. But we still don’t have to use scalding hot water and that reduces the [environmental] impact.”. For instance, after you wear an athletic performance shirt to a soccer game, your … Investing in cloud technology that integrates different hotel operations and increases profits will be the norm for hotels of all sizes. We use cookies to ensure that we give you the best experience on our website. Using the cold cycle reduces energy use even more.". With that kind of business intelligence, it's much easier to calculate expenses, find potential savings, and build a better laundry operation. At last! According to the Hamilton, Ont.based Canadian Centre for Occupational Health and Safety, a housekeeper changes position every three seconds, with an estimation of 8,000 body positions for every shift. Top trends in laundry design. While most hotels don’t typically make significant design changes with housekeeping in mind, Tru by Hilton offers open closets, wall hooks and shelves tucked under the TV, all for the convenience of its guests, of course, but the extra space also makes for a faster and easier clean for housekeeping. Laundry requires water and energy—two resources that are dwindling. But they get training in that kind of thing.”, Ghostkeeper concurs, “It’s always best to avoid confrontation and we discuss [such issues] during onboarding. Members of the Board for Washing Excellence have created a whitepaper of what you can expect through 2030 looking at four categories in the laundry cleaning process: Professional laundry operations, whether outsourced or done on location, can be incredibly hectic. When the laundry is done, the user of the machine will be able to input whether it was cleaned to their satisfaction or if alterations need to be made for the next wash—adjusting the cleaning criteria for a better laundry experience. Chatbots, Assistants, AI, and Big Data. All Rights Reserved    |    Hydrofinity Quality Policy. “There are several trends in room and building design where suppliers have to adapt to bring new solutions to customers,” says Barry Nelson, senior vice-president of Facility Solutions for Veritiv Corp., which provides logistics efficiencies to a wide range of industries, including hotels. This means the machines won’t "overrun," which will inevitably save time. In any hotel establishment , a lot of dirty linens accumulates in the various units and departments . In addition, because the machines are running more efficiently, the amount of wear and tear on the machines should be reduced resulting in fewer repairs and "down" time. New Trends and Practices in Hotel Housekeeping Conclusion EMERGING TRENDS CHALLENGES TRAINING SUCCESS REDUCE RECYCLE REUSE BEST PRACTICES IT savvy housekeeping eco friendly amenities, products and processes The term user friendly has been accepted as a … 1. Behind the comforts, perks and amenities of any hotel lies a well-oiled machine that keeps sheets crisp and clean, bathrooms sparkling, rooms functional, staff safe and the property secure. 35 Pins • 4.83k Followers. - is the washing of clothing and linens A laundry attendant can do many different tasks and fulfill a number of different roles depending on the environment in which he or she works. MCLEAN, Va. — Hilton Worldwide broke ground on its first Tru by Hilton property on Tuesday. Instead of dealing with powder or liquid detergent, you can now just pop a pod into the load and have peace of mind that your machine won’t overflow and your laundry will be thoroughly cleaned. Most properties have long committed to leaving a light carbon footprint by adopting recycling and reuse programs, incorporating solar energy and sourcing environmentally friendly products and suppliers. While the Covid-19 pandemic is focusing many industry players on short-term business survival, understanding the top hospitality trends will be essential for long-term competitiveness. Examining Trends in Hotel Laundry and Housekeeping. Your hotel laundry can be a great asset for servicing your guestrooms quickly and controlling your inventory of linens and terry. Others use smart technology to measure resources, electricity, and chemicals. From hotels to commercial laundries to dry cleaners, the trend toward more environmentally-friendly practices in professional laundry is saving companies water, energy, and money. Sponsored by - Electrolux. This site uses Akismet to reduce spam. Lastly, since the machines are more efficient in the way they clean laundry, the need for launderers to rewash garments will be reduced, which will also save time. “They’re also empowered to check guests’ ID and will often escort them down to the front desk to get their forgotten or lost key.” Housekeepers also carry walkie-talkies and enter specific codes from the rooms to signal when they’ve entered and exited. Many launderers would like to know the secret of minimising progressive rotting of cotton fibres and the destructive hydrolysis of ... Commercial Laundry Service Trends You Should Know About, Guest Post: 3 Ideas to Improve the Sustainability of Your Hotel’s Laundry. For example, the EPA’s WaterSense label ensures that the product or service uses at least 20% less water than the average prototype. The concept of the detergent pod has exploded (not literally, we hope) in recent years. It is essential to ensure a continuous supply of linen, which is well laundered, so that operation can be carried out smoothly and efficiently. Sustainable, or "green," practices are highly sought after, and this trend will only pick up in the coming years. The hospitality industry has been undergoing tremendous changes and disruptions over the last two decades. With screens, washing options won’t be limited by the physical space on the dial. Laundry operation in Hotel. Laundry includes both the guest’s clothes and the hotel’s linen. Here are five commercial laundry trends that are impacting the future of laundry operations, according to a white paper from the Board for Washing Excellence. Stylish Electrolux laundry design. In the U.S., the California drought has been a cautionary tale for commercial launderers and others in the hospitality field. Megatrends are global changes in individual, social and technological structures that shape our lives. “We now have extra-wide ironers, which allows us to clean larger sheets and bedding. Their strength lies in a high concentration of many companies operating in the industry in the same place and at the same time. “I would want them to get in an elevator and come down to the front desk. Hotels can achieve this by developing unique mobile applications to meet consumer demands. Savvy business owners adapted to the situation by implementing long-term water-saving technologies, and in doing so set an example for the rest of the industry. Whether through increased options, business updates centered around convenience—pick up, delivery, extended hours, etc.—or use of a gentler wash and fewer harsh chemicals to improve the quality of their wash, more and more commercial launderers are distinguishing themselves by working to provide that extra level of service to customers. “They’re concentrated, so we don’t use as much. Catering to environmental buffs are eco-friendly laundry pillows and detergent-free washing machines, while other designs like Nudie Jeans, completely eliminate the need for washing. Examining Trends in Hotel Laundry and Housekeeping. The balance between guest convenience and property security is an ongoing challenge and most hoteliers have invested in extra training for housekeeping staff, who are often the eyes and ears of management. Smart technology cuts through the chaos, providing unparalleled organization and tracking methods. And, it’s been proven using hot water does not equate to cleaner clothes. There are trends happening now and predicted for the future that will revolutionize both the way commercial launderers do laundry and the way they do business. Hospitality isn’t far behind—95 percent of hotels in the U.K. outsource their laundry operations and U.S. hotels are beginning to follow suit, as labor and equipment replacement costs continue to rise. This choice isn’t entirely about aesthetics. The hospitality sector is growing at a very fast pace. On a similar note, consumers are flocking toward more eco-friendly products and services. Having all of your machines running at full capacity is definitely a time saver. 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